Privacy Policy

1.Introduction

A4A Driving School is committed to protecting the privacy of our website visitors and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

2. Information We Collect

Personal Information: We may collect and store personal information such as names, email addresses, postal addresses, phone numbers, payment details (including credit card information), comments, feedback, reviews, recommendations, personal profile related to our services and other contact details when you voluntarily provide it to us.
Usage Data: We may collect non-personal information about how you interact with our website, such as your IP address, browser type, operating system, referring URLs, and pages visited.
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our website and collect information about your browsing activities, such as page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

3. Use of Information

We may use the collected information for the following purposes:

To provide and improve our services
To personalize your experience on our website
To respond to your inquiries and fulfill your requests
To send you marketing communications, newsletters, or promotional materials (with your consent where required)
To analyze and understand usage patterns and trends
To protect our rights, property, or safety and that of our users

4. Disclosure of Information

We may disclose your information in the following circumstances:

To share information to our instructors for arranging lessons or services to you
We may contact you using the information you have provided to send you review invitations, which may be through partnered third-party websites, including Trustpilot, about your experience using our services. By using our services and providing your contact information, you consent to receive these review invitations. We may use partnered platforms such as Trustpilot to gather feedback, testimonials, or reviews. Your feedback is valuable to us and helps us improve our services and enhance the user experience. If you do not wish to receive review invitations or participate in feedback programs, please contact us using the information provided in this privacy policy
To our trusted third-party service providers who assist us in operating our website and providing our services.
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
With your consent or as otherwise required or permitted by law.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We stored your data on secure servers behind a firewall.

All direct payment gateways offered by our trusted third-party service providers adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We are committed to protecting your privacy and ensuring the security of your personal information. We want you to feel confident that your information is safe and that we will not sell your personal information to third parties. We only use your personal information for the purposes stated in this privacy policy, such as providing our services and improving your user experience. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, but we do not sell, rent, or disclose your personal information to any other parties for marketing or commercial purposes without your explicit consent. Your trust is important to us, and we take the responsibility of safeguarding your information seriously.

6. Your Rights

Under the Data Protection Act 2018, you have specific rights regarding your personal data. We are committed to upholding these rights and ensuring transparency in our data processing practices. As a user, you have the following rights:

Right to be Informed: You have the right to be informed about how your personal data is being collected, used, and processed. Our privacy policy provides detailed information on these practices.
Right of Access: You have the right to request access to the personal data we hold about you. Upon receiving such a request, we will provide you with a copy of the data and any relevant details about its processing.
Right to Rectification: If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request its correction or updating. We will promptly address any such requests and ensure the accuracy of your data.
Right to Erasure: Also known as the "right to be forgotten," you have the right to request the deletion or removal of your personal data in certain circumstances. We will assess such requests and comply with applicable legal obligations.
Right to Restrict Processing: You have the right to request the restriction or limitation of the processing of your personal data in certain situations. We will review and honor such requests, ensuring that the data is only processed as permitted by law.
Right to Data Portability: Subject to certain conditions, you have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format. You may also request that we transmit this data to another controller, where technically feasible.
Right to Object: You have the right to object to the processing of your personal data under certain circumstances, such as for direct marketing purposes or when the processing is based on legitimate interests. We will respect and review such objections in accordance with the applicable laws.

To exercise any of these rights or if you have any queries regarding your rights or our data practices, please contact us using the information provided in our privacy policy.

Please note that while we strive to fully respect your rights, there may be legal or legitimate reasons that prevent us from fulfilling certain requests. We will provide you with clear explanations in such cases and ensure compliance with applicable data protection laws.

7. Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of the policy will be revised accordingly. We encourage you to review this Privacy Policy periodically.

This policy was last updated in June 2023.

9. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us by email: a4adrivingschoo@gmail.com